24/7 full-service banking with Wincor Nixdorf’s CINEO C4090
德利多富CINEO C4090存取款一體機(jī)為您提供全天候全方位銀行服務(wù)
 
New branch concepts require new technologies: CINEO C4090 from Wincor Nixdorf is a system that can provide a wide range of banking services both with staff assistance and on a self-service basis. Typical application formats are mainly traditional branch formats. It allows bank staff to focus primarily on advising customers and selling products, but also to be available to assist their customers, where needed, with standard transactions on the CINEO C4090.  A further advantage of the solution is that the wide range of services can continue to be offered outside opening hours.
新分支的概念需要新技術(shù):CINEO C4090是德利多富公司研制的一個(gè)系統(tǒng),它在銀行員工援助和自助服務(wù)的基礎(chǔ)上提供一個(gè)廣泛的銀行服務(wù)，典型的應(yīng)用格式主要是傳統(tǒng)的銀行分支行。用CINEO C4090進(jìn)行標(biāo)準(zhǔn)交易可使銀行職員主要側(cè)重于咨詢客戶和銷售產(chǎn)品,但也可在客戶需要的時(shí)候來幫助他們。另一個(gè)解決方案的優(yōu)勢(shì)是可以在銀行開放時(shí)間之外繼續(xù)提供廣泛的服務(wù)。
 
In cooperation with a financial institute, Wincor Nixdorf has developed a next-generation banking system that embodies a high design standard, is intuitive to use and maps typical self-service and bank counter functions on one and the same machine.
在與金融機(jī)構(gòu)合作過程中, 德利多富公司已經(jīng)開發(fā)出一種新一代銀行系統(tǒng),其體現(xiàn)了較高的設(shè)計(jì)標(biāo)準(zhǔn), 把典型自助服務(wù)和銀行柜臺(tái)功能集中在同一臺(tái)機(jī)器上直觀地使用和分析。
 
The CINEO C4090 allows deposits and withdrawals of banknotes and coins, prints account statements and other documents, automates check processing and allows bills to be paid. It also has built-in barcode and NFC scanners, for example, to ensure that a wide range of bank transactions can be handled with ease. And it comes with two 18.5-inch touchscreens at different levels to provide accessibility for the disabled: Wheelchair users, for example, can roll up to it just like a desk and operate it without difficulty.
CINEO C4090系統(tǒng)支持紙幣和硬幣的存款和取款,打印財(cái)務(wù)報(bào)表和其他文件,自動(dòng)檢查處理和支付賬單。它還內(nèi)置條形碼和近距離無線通訊掃描儀,確保諸如廣泛的銀行交易之類的操作可以輕松處理。它有高低兩個(gè)18.5英寸的觸摸屏為殘疾人方便使用。例如，坐輪椅的殘疾人, 可以搖著輪椅徑直上前，就像坐在桌子邊進(jìn)行操作一樣，沒有任何困難。
 
"The guiding principle for this new solution was support for new branch concepts especially in small and medium-sized formats," says Uwe Krause, Vice President at Wincor Nixdorf. He goes on to say: "The CINEO C4090 enables bank staff to spend more time on sales and customer-specific consulting. At the same time, customers who want staff assistance with standard transactions during opening hours can get it, just as they would at the bank counter." The systems can also be used for transactions that would otherwise only be offered at the bank counter, such as withdrawals that exceed the customer's fixed limit and can be authorized during opening hours by the bank staff.
德利多富公司副總裁烏維克勞斯說:“這個(gè)新的解決方案的指導(dǎo)原則是支持新分支的概念尤其是中小格式”,。他接著說:“CINEO C4090系統(tǒng)可使銀行員工花更多的時(shí)間進(jìn)行銷售和客戶咨詢。同時(shí),那些希望在銀行營(yíng)業(yè)時(shí)間內(nèi)通過員工援助進(jìn)行標(biāo)準(zhǔn)交易的客戶可以像他們?cè)阢y行柜臺(tái)一樣使用它”。該系統(tǒng)也可以讓那些只能在銀行柜臺(tái)的交易服務(wù)得以進(jìn)行,例如,客戶取款超過限定額,銀行員工在營(yíng)業(yè)時(shí)間內(nèi)可以授權(quán)進(jìn)行。
 
Wincor Nixdorf's extensive services also include helping banks to keep the technical availability of their self-service systems at the highest level. Thanks to the CINEO systems' talking devices function, status information is transmitted to Wincor Nixdorf's eServices Platform via a remote connection, thus allowing remote preventive maintenance and troubleshooting. The number of downtimes can be minimized and the duration of the downtime significantly reduced. In addition, Wincor Nixdorf offers cash replenishment and removal, and processing of all transactions ordered via the CINEO C4090. With these operations management solutions, Wincor Nixdorf guarantees highly available and reliable operation of the new CINEO C4090.
德利多富公司廣泛的服務(wù)還包括保持銀行自助服務(wù)系統(tǒng)的技術(shù)可用性在最高水平。得益于CINEO系統(tǒng)的設(shè)備自檢功能、系統(tǒng)狀態(tài)信息通過遠(yuǎn)程連接傳播給德利多富公司的電子服務(wù)平臺(tái),從而達(dá)到遠(yuǎn)程預(yù)防性維修和故障排除。因而故障停機(jī)的次數(shù)可以最小化,停機(jī)時(shí)間的持續(xù)時(shí)間顯著減少。此外, 德利多富公司提供現(xiàn)金補(bǔ)貼和賬戶消除,和通過CINEO C4090進(jìn)行交易的處理過程。有了這些操作管理解決方案, 德利多富公司可以保證新CINEO C4090系統(tǒng)的高可用性和可靠性。
 

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